Policy and Statement Page

("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact our customer service. This may include:

Personal information (e.g., name, email address, phone number)
Billing and shipping information
Payment information (processed securely through our payment providers)

We also automatically collect certain information about your device and how you interact with our website, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on those pages
Referring website addresses

How We Use Your Information We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and account
Improve our website and services
Send you marketing communications (with your consent)
Detect and prevent fraud

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us to exercise these rights.

You must be at least 18 years old to use our services.
You agree to provide accurate and complete information when creating an account or making a purchase.
You are responsible for maintaining the confidentiality of your account information.
We reserve the right to refuse service to anyone for any reason at any time.
All content on this website is the property of and is protected by copyright laws.

Return Policy We want you to be completely satisfied with your purchase. If you are not satisfied, you may return most items within 30 days of delivery for a full refund or exchange. Please note:

Items must be in their original condition, unused, and with all original packaging.
Certain items, such as personalized or perishable goods, may not be eligible for return.
Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

Shipping Policy We aim to process and ship orders within 1-2 business days. Shipping times vary depending on the selected method and destination. We offer:

Standard shipping (5-7 business days)
Expedited shipping (2-3 business days)
Overnight shipping (next business day)

International shipping is available to select countries. Additional customs fees may apply.

Paris
Email: contact@teelte.fr
Phone: +33 6 00 00 00 00

We strive to respond to all inquiries within 24 hours during business days.